Device as a service (DaaS) is a disruptive way of meeting hardware needs by using a subscription-based model. For organizations, instead of buying hardware and then struggling to replace them when there is an upgrade, they can simply subscribe to DaaS.
It also serves small and medium enterprises to access the hardware they need but cannot outrightly purchase. Instead, they get to pay a stated amount weekly to use this hardware.
This way, DaaS takes care of device management, maintenance as well as support. Freeing the organization’s internal staff from doing that and engaging more otherwise for the growth of the organization.
In addition, security and compliance are also taken care of by the DaaS service providers. They ensure security measures are implemented accordingly and the latest software is installed, thereby reducing vulnerabilities and risks.
Also read, What is Database as a Service (DBaaS)?
There are various benefits of DaaS, one of which is the flexibility it affords businesses. There is a wide range of hardware they can choose from and can easily change if it doesn’t meet their need or if there is a need for hardware refresh recycle.
Scalability is another benefit. especially as the organization or business grows or needs to downgrade. They can easily adjust their hardware requirement accordingly without strain on the organization’s revenue or expenditure.
The DaaS model can be used for all sorts of hardware, such as laptops, desktops, and even mobile phones.
Choosing to outsource devices as a service is a decision that should be taken carefully while considering various determining factors like quantity, long time cost, and even budget.
DaaS is offered in various ways depending on the needs of the acquiring organization, there is the hardware-focused DaaS.
These are DaaS offerings where the pain point is the hardware devices, their maintenance, and recycles.
There is also the software-focused DaaS, here, the hardware which the providers offer is the gateway to accessing the applications, platforms, and other tools.
This is handy for businesses that need licensed software and they can’t immediately get these licenses.
These are just two ways DaaS can be used, and while it offers lots of benefits there are also associated challenges.
The cost of a subscription is a critical challenge as the cost was also one of the reasons it is used.
In time organizations are likely to spend more on subscriptions than they would if they have made outright purchases of the needed hardware.
Data breach is another challenge, since businesses deal with sensitive data having to outsource the management can expose them to avoidable risk.
A recommendation would be the use of only tested and trusted DaaS providers who take responsibility should a data breach occur.
There are also chances of increased dependency on the service providers, and this has the potential to greatly harm the business.
Customization limitation is a challenge that can be seen in using DaaS as providers might want to keep the devices in a condition where others can use them with minimal effort in re-customization.
To overcome these challenges, a service level agreement (SLA) would come in handy.
Here, the provider details the support they are offering and it is understood and adopted by the organization.
This will go a long way to fostering a seamless service for the service provider and the user likewise. For better results, organizations can take a careful evaluation of their needs’ assessment concerning hardware and then ensure that they use a trusted DaaS provider.
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