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Bridging the Digital Divide: Tech’s Impact on Lower-Income Communities

by Chibuzor Chijioke
3 years ago
in General
Reading Time: 2 mins read
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Digital Divide - techbuild

Credits: Medium

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The digital divide is the information chasm between people due to any reason ranging from lack of access to technology, location, access to internet services, or a combination of these reasons.

The impact of the tech industry on lower-income communities can be both positive and negative, however, the impact felt the most is dependent on the factors prevalent in the location.

For example, if strict policies and regulations are checkmating the operations of the tech industry and ensuring that the industry carries out its corporate social responsibilities such as enlightening individuals, the negative effects will be minimized. If not, the resulting state is a digital divide that would be so great to bridge.

On the other hand, the positive impacts of the tech industry on lower-income communities can improve the income rate of these communities, as there are more job opportunities, financial inclusion, access to quality educational resources, and improved healthcare services.

Also, the tech industry has a direct impact on small businesses in lower-income communities, providing them with solutions such as software, and platforms for business growth that will help them play on the global stage and reach more customers.

Another positive impact of the Tech industry on lower-income communities is community building, where individuals get to join smaller close-knit associations of people who have similar interests as them, they share resources, access opportunities, and work on projects together.

When activities like this go on, then there’s a better chance at a balanced society enabled by technology. The implementation of some of the recommendations below can help strengthen the efforts of bridging the digital divide.

Improved connectivity

Access to technology opportunities and educational resources can only be sourced with ease when there is strong internet connectivity, providing the lower-income communities with this connectivity at affordable rates will help ensure everyone can afford it thereby improving themselves and their earnings.

Technology-oriented initiatives and partnerships

These partnerships and initiatives are geared towards improving the technology experience of people, either by providing communal tech centers or subsidizing the price for learning a tech skill, or acquiring technological equipment.

Designing the above with inclusivity in mind can go a long way in bridging the digital divide. Both the government and private-sector industries can carry out these initiatives and partnerships.

Intentional research and development

Here, research is carried out to discover the pain point of people in different lower-income communities and solutions are developed in line with the findings addressing each need uniquely.

For example, Equipping a farming region with agric-tech tools and information will inform and improve them faster than teaching them programming languages.

Generally, the digital divide didn’t magically appear, there were actions either directly or indirectly that resulted in this technology chasm.

Now, this divide won’t disappear on its own though no one set out to cause it. See it from a standpoint of natural erosion, which occurs and keeps worsening until practical steps are taken to address and manage it.


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