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Home General

Netflix clamps down on Password Sharing in South Africa

by Cynthia Nwanonyiri
3 years ago
in General
Reading Time: 3 mins read
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Netflix has begun to and will no longer allow the addition of additional members to accounts at a lower rate.

The movie streaming platform claimed that income grew in every location where it began restricting accounts to single households, with new sign-ups outnumbering cancellations.

Netflix announced in May that it extended paid sharing to over 100 countries, accounting for more than 80% of its revenue.

“The cancellation reaction was low, and while we’re still in the early phases of monetization, we’re seeing a healthy conversion of borrower households into full-paying Netflix memberships, as well as uptake of our extra member feature.”

Between April 2023 and June 2023, the new policy enabled the streaming service to add 5.9 million paying members.

Antenna data earlier indicated that the approach was paying off in the United States, where Netflix had its four biggest single days of sign-ups in a minimum of four and a half years.

Even though the movie streaming platform has begun prohibiting the usage of a single account in various places, an extra member feature allows customers to add additional subaccounts for less than the cost of full membership.

In the United States, an additional member costs $7.99 (R143) rather than $15.49 (R277) for a standard account. (Sales taxes and currency translation fees are not included in Rand conversions.)

Netflix creates a primary household location using several IP addresses, device IDs, and account behavior to assist the password crackdown.

If it discovers that the account is being used in another place, it sends the user a notification, similar to the one below, requesting that they configure their primary location.

While the additional member option was supposed to be launched in South Africa, the shareholders’ letter says otherwise.

The movie streaming platform stated that it would begin addressing account sharing across households in almost all countries that do not yet have the policy in place on Wednesday, July 19, 2023.

“We are not offering an additional member option in these markets,” Netflix stated.

The streaming service stated that it has recently reduced pricing in a “good number” of those nations, but that Netflix adoption has remained low in “many of them.” “So we have plenty of runways without adding complexity,” the streaming service explained.

South Africa is not one of the countries whose prices have been cut. In truth, Netflix raised the price of standard and premium accounts in South Africa in October 2021.

To be fair, notwithstanding the value of the US dollar and the depreciation of the rand, Netflix has not raised the prices of its mobile and basic plans.

According to the movie streaming platform, families borrowing Netflix can move current profiles to new and existing accounts, a function that was recently carried out globally.

The movie streaming service has already begun informing South African members who have been caught sharing their accounts outside one household of the new account-sharing policy.

Netflix has claimed that widespread sharing has hampered its capacity to invest in new movies and television shows and grow its business.

It should be noted that customers who live in the same household can continue to use the same Netflix account when traveling.

Users with “trusted” devices must connect to the same Internet connection that the principal household uses for Netflix and stream some content at least once every 31 days to do so.

Untrusted devices attempting to access the Netflix account will be required to input a code issued to the account holder. They can then watch the movie streaming platform for seven days before being asked to enter a new code.

According to reports, members may only ask for two codes per month, which means untrusted devices can only stream for 14 days per month.


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