All over the world today, businesses and brands are employing automation to make their operations more efficient and effective while reducing redundancy as much as possible. While this might bring to mind a picture of robots take over jobs, that is not entirely the case as Artificial Intelligence is, in fact, a business asset, enhancing and promoting human capabilities and efforts.
Before we can talk about AI and its numerous advantages, we need a clear definition of what it is. In simple terms, AI is all about systems mimicking human intelligence when carrying out tasks, and improving on this intelligence using information garnered from observation and interaction. AI involves data analysis and super thinking to predict patterns using past events.
The emergence of AI does not lie in the newness or the discovery of the technology itself, but the uses and vast potential it reveals with time. AI offers numerous benefits to businesses and enterprises.
I have spent the last few days reading a book, titled ‘A-Z of Artificial Intelligence Consulting: 26 Artificial Intelligence ideas for your business today’ by Olusola Amusan, and it is quite an interesting book that any forward-looking entrepreneur, business executive and public servant should pick up and read. This book will help you appreciate the impact of this field of computing on all areas of business and how to better prepare for what is ahead.
Businesses and serious governments all over the world are waking up to how AI can benefit them as opposed to how it might sabotage them. AI-powered chatbots, for instance, enable smart and swift collection and analysis of data, as the interface converses with individuals using the messaging platforms. Aside from the time saved and the accelerated pace of businesses this incorporation could aid with, the data needs would also be taken care of more effectively as the reception and handling takes place automatically. Another business application of AI technology is in its use of machine learning in e-commerce businesses. By effectively using the search data of a customer, a level of personalisation can be predicted and presented to the customer, improving the ease of use of the platform. Helping shoppers find what they need and what they might be interested in is an excellent customer care practice, which would naturally increase sales and improve customer loyalty.
The emergence of AI in the health care sector is to be one of the most impactful uses of this technology. From the data collated about a patient, a lot can be avoided and resolved before getting to the critical stages. While it may not replace the health care practitioners, it would be useful as a tool, making their jobs more manageable and taking the anxiety edge off them. By gathering real-time data and offering clinical support, lots of lives can be saved, and degenerative diseases could be managed better by patients.
According to Amusan, chief executive of Coven Works Inc, “the World Economic Forum predicts that more than 63 million new — Finish Reading on the Punch