One of the major challenges some companies, or, businesses face, is the issue of unethical clients, who want you to do something you are not comfortable with.
In a bid to satisfy your client, your company goes against the ethics of its profession.
Unethical clients are capable of going as far as, doing anything, such as giving dishonest online reviews about your business.
They might not be cool with your services; instead of making complaints online, they pour encomiums on you, with a view to gaining your trust.
This is all they need, to whip up sentiments, so, you can do whatever they asked you to do, which might be unethical.
Below are few tips, on how to handle unethical clients:
Identify The Unethical Clients
You can easily identify unethical clients, by the lies they tell.
They always come up with the slogan, “customers are always right”, especially, when they are not doing some things right.
They devalue your business, right in your presence, just for you to sell your product, or, provide your services to them at a lower price, not minding, if it is at your loss.
You can easily spot them, by talking to them. You sense it in the way they talk.
If they will present an ethical dilemma before you, you will notice, from the cunning way they answer your questions.
Protect your Career
Unethical clients might bring job offers that might tarnish your image and cut short your career.
You should be bold enough, to say no, to such offers, even, if it comes with a threat.
For instance, it is against the ethics of the medical profession, to help people to terminate a pregnancy.
To medical practitioners; it is like you, asking them, to kill a life that they are paid to protect.
If caught as a medical practitioner, your license will go for it, or, you could be imprisoned, especially, when it leads to death.
Protecting your career should help you make firm decisions when clients bring bad offers.
Let them know that, you were hired, as a professional, to help them solve their problems.
Label the Customer in your System
One of the effective ways of handling unethical clients is to have their contacts saved, in a different folder on your system and give it a name tag.
Ensure that, you also save previous chats, or, interactions, for future reference.
These crop of clients are pests to the growth of businesses and organizations.
You must, however, be strong-willed in making your decisions, by saying no, to unethical clients and acquaint yourself with mentors, who can advise you on how to avoid unethical clients.
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