The position of human resources is not for the faint-hearted. It is such with a high and different purpose of driving the future of a business to certain heights.
Human resources personnel are known to wear many hats with them being saddled with responsibilities greater than them.
Their responsibility has upgraded to include hiring, training, and management of staff, administrative management, relation maintenance and planning etc. Where it used to be limited to just hiring of employees.
With these increasingly overwhelming responsibilities, companies and businesses are on the lookout to upgrade their HR operations by integrating necessary technology devices to help in managing duties and tasks as it may require.
Seeing the critical role the HR performs in supporting the very well being of businesses, companies are beginning to adopt support for the usage of HR technology like Artificial Intelligence (AI) Machine Learning (ML), Data Analytics and Blockchain to enable better business outcomes, if well incorporated, the future of HR technology, will be nothing short of excellence.
Artificial Intelligence (AI) Overhauling HR operations
Integrating AI into HR roles will go a long way in driving businesses and companies to yield better results.
The AI technology is known to have applications that can analyze, predict and diagnose necessary situations that will encourage the HR department in making better decisions as regards an organization.
The AI tech can be incorporated into some functions of hiring, training, analyze performance, onboarding, and retention of staff to mention a few.
With AI technology, the rigorous and monotonous process of filling out forms, submitting résumé and updating them can be avoided in order to make work faster for the HR team.
The HR team works to connect employees and companies on a personal level and so are in need of some vital information for the process to be smooth.
It would be a waste of time to have gone through a rigorous process of selecting, interviewing and training prospects, to find out that they do not qualify for the position they were being recruited.
By integrating the AI technology into HR, the processes can be avoided. This HR technology can bring about a digital version of prospects’ résumé so that they are only recommended for jobs suitable for them and without any hassles input necessary update when / if there is any at all.
A digital résumé will streamline possible opportunities, recommend employees to their possible employers and the employers can also get a first view of who they are looking at employing. It gets better.
The tech can take care of all necessary procedures of onboarding employees in an intelligently automated manner and without any mistake at all.
All of these processes can be made possible with the use of AI technology and save the HR team some precious time to focus on other important matters.
This process will go a long way in overhauling HR operations as there is unlimited that stands to be gained with data provided on the tech throughout the employee and candidates’ lifecycle. It will further enhance employees engagement and candidates retention.
More importantly, the information of data collected is stored on the AI technology and used subsequently when required, so that other important information can be gathered.
With an AI-enhanced chatbox, conversations can be held with both employees and candidates in order to get feedback.
This will enable the HR team to understand the sentiment, address potential roadblocks, take necessary actions and reassure employees that they have a voice.
Workforce management is another important HR role that can be leveraged with the use of AI technology. AI in HR technology will enable managers to make informed decisions and solve potential problems that may arise before they even materialize.
Quite often, traditionally tracking the time usage of employees can be quite expensive and demanding. Incorporating AI technology can help make this process less stressful by generating optimal work schedules for employees across different workstreams.
When a work schedule has been generated and assigned to individual employees, it is easier to track their work and productivity on the tech.
Any employee not meeting up can even serve queries right on the spot. The queries can also be accurately resolved without any human interference.
Employees’ potential and productive workforce can be unlocked with the use of AI. It will help workforce management by leveraging available talents with relevant duties or projects so that operations are seamless and can run with optimum resources thereby ensuring significant savings on cost and time.
More than just automation, AI in HR can directly impact an organization’s business outcomes by empowering the business goals, delivering business strategy, and enhancing employees’ performance.
The relationship that exists between humans and machines can redefine work outcomes and productivity but not without determination and the support of both companies and the HR team to walk hand-in-hand in order to meet exchange expectations within the work environment and the world at large.
Don’t miss important articles during the week. Subscribe to techbuild.africa weekly digest for updates.
