Samsung smartphones usually have one issue in common, black screen. The black screen is a memory chip issue that makes Samsung screen blank, unresponsive, sometimes, device restarts incessantly. Other signs of associated with this issue include phone crashing, sudden battery juice drain etc.
How to Prevent it
- Make use of good and preferably paid for mobile antivirus to protect your phone from viruses
- Avoid downloading and installing applications from outside the store and from untrusted sources.
- Update your smartphone
- Do not leave your Samsung phone overcharged or charging for a long time. Also, replace a worn-out battery.
How to fix the Black Screen problem on Samsung
- First, back up your data to a safer place. The ways to fix this issue is shown below.
- Uncheck and Disable the Dark Screen Feature on your phone
- If you can get access to your phone, try to disable the Samsung Dark Screen feature on the phone.
- Open Settings, scroll down to Accessibility, tap on Vision. In the page that opens up, uncheck or disable the dark screen feature.
Soft Reset of the Phone
If you can’t access the phone and it is charged, attempt a soft reset. It is very simple. It requires you to switch off your phone, remove the battery a period of at least thirty (30) to 60 seconds, replace the battery and restart the device.
If your Samsung phone is showing you the black screen, perform a soft reset by taking out the battery for at least about 30 sec, return the battery and turn it on.
Remove the SD Card
Remove the SD card from your phone, remove the battery as well and leave it for like 10 seconds, return the battery only, not the SD card. Charge your phone and turn it on.
If the above steps don’t work, your phone might have a hardware issue and you will need to contact a professional. You can also recover your data if the phone is broken-down by using software which could be installed on your laptop. Search for fone-dog or dr.fone.
Were you able to resolve the issue? Please leave a comment below.