Users in the US, Africa, Europe, and the Middle East have reported outages on Facebook, WhatsApp and Instagram.
The platforms were down for most of its users on Monday.
It was reported that WhatsApp was down for more than 35,000 of its users while Facebook Messenger was also down for almost 9,800 of its users. But the outage might be affecting more users.
There were over 50,000 incidents of people reporting issues with Instagram and Facebook according to Downdetector, a tracker that tracks outages by collating status reports from a number of sources, including errors submitted by users on its platform.
Facebook Inc has assured users that it is working to restore access to its social media platforms.
Facebook had posted on Twitter:
“We’re aware that some people are having trouble accessing our apps and products.
We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
WhatsApp also posted a similar message confirming the outage as well on its Twitter page.
There are reports that the error message on Facebook’s webpage suggested a Domain Name System (DNS) error. The error message read:
“Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”
There are also speculations that something was configured incorrectly based on the early reporting on the outage and the error messages users had received on Monday.
It’s however unclear what has caused the outage at the time of this report.
Recall that there had been a WhatsApp shutdown which was caused by technical problems in 2019 which lasted for about an hour.
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