Three investors have swung in and offered Johannesburg-based AI fintech startup, FinChatBot a $1.6million grant to help expand its offering to West Africa and Europe.
FinChatBot got the grant from French investment holding company Saviu Ventures, a company that focuses on African startups, Kalon Venture Partners, a leading South African venture capitalist, and Mauritius-based Compass Venture Capital
On realising the funds, FinChatBot co-founder and CEO Antoine Paillusseau, didn’t hold back his delight, as he commented on the achievement scored courtesy of the three investors.
He said: “We are grateful for the support of our investors who believe in our vision to become the leader when considering selling and servicing financial products with the use of conversational AI solutions.
By implementing our solutions, financial service providers can double their conversion rates, reduce operational costs by more than 60%, retain customers better, and gather more data about customers which can aid product innovation and customer retention.”
This funding will go into expanding the creation of conversational AI solutions for the financial service industry into West Africa and Europe.
In addition, it will aid the growth of FinChatBot’s team by a reported 50 employees in various sectors of the company including project management, skills in engineering, sales, and more.
FinChatBot plans to open offices in France, the UK, and Portugal.
Reciprocating Paillusseau’s comments, Benoit Delestre, who is the founder and managing partner at Saviu Ventures gave a few words on the stellar talent and innovative thrive FinChatBot adopted.
He said: “FinChatBot met our investment criteria as an African B2B business with talented entrepreneurial leadership, looking to expand regionally or globally which keeps a good balance between growth and cash burn”.
Innovative AI fintech
FinChatBot was birthed in 2016 and has so far addressed the increasing saturation, inefficiency, and expense of call centers with the creation of a customer-centric Conversational AI Solution.
FinChatBot also provides an innovative tech-based solution for financial service providers, eliminating human intervention using its AI technology currently serves a number of large corporations, while trying to digitise the customer experience while supporting its clients to create revenue and drive business growth.
Its unique and custom-built technology easily connects with a range of operating systems including third-party providers and messaging channels such as Facebook, Twitter, WhatsApp, and more.
Featured Image: disrupt-africa
Do you have a story that is worth featuring? Get in touch via pr[at]techbuild.ng
Don’t miss important articles during the week. Subscribe to techbuild weekly digest for updates.