Remita has taken critical steps, to guarantee that, it continues to offer topnotch service delivery, to its customers, while ensuring the safety of our workers.
The company has implemented some updates, on how its employees would work, while at the same time, continually, serve its numerous customers. These updates are as follows:
Remote work
Members of the Remita team, across the country, have been encouraged to work remotely.
This, however, is not expected to cause any disruption in services because, its employees, before now—at different times—have had to work from home, without any adverse impact, on productivity.
Flexi-hours
Remita operates flexible working hours, as an organisation that, ensures that, its expansive 3-floor HQ, does not accommodate, more than 20 persons, at a time, at this crucial period of maintaining social distancing.
Remita has, also, implemented limited access, to its office premises, by opening it to, only employees on essential duties.
Making provision for soap, water, infrared thermometers and alcohol-based sanitisers, to check and hygienise, all entrants at this period.
Virtual meetings
All face-to-face meetings, with customers/stakeholders, have forthwith, been moved online.
In view of these safety measures to this, if there have been meetings scheduled, between now and the next three, (3), weeks, the appropriate employee, would contact the customer, to reschedule the meeting to be held online.
24/7 Support
Remita has stated its resolve, to continuously, provide uninterrupted assistance, which its customers might require, at this period.
Remita has assured all its customers that, they can count on the Support Team, across all of Remita platform channels.
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