Bdeo, a leading provider of Visual Intelligence solutions for the insurance industry, announced that it has expanded its relationship with the Hollard Insurance Company (Hollard) and officially launched in the South African market.
The two companies entered into a strategic collaboration to help streamline Hollard’s entire end-to-end motor claims assessment and damage repair process.
Bdeo’s Visual FNOL technology allows Hollard policyholders to gather evidence of motor insurance claims through a self-guided image and video capture solution and deliver the information to Hollard Assessors in real-time to perform remote assessments.
Bdeo’s Visual Estimate technology also estimates damage costs, enabling Hollard Assessors to generate assessment reports and formally authorize the repair steps with panel beaters more quickly.
In 2021, Bdeo’s Visual Intelligence technology helped Hollard Assessors expedite over 20,000 assessments for its customers.
“Hollard is pleased to have partnered with Bdeo to bring this disruptive artificial intelligence assessment tool to the African market. We’re proud to be embracing technological enhancements, innovation and experimentation in line with our business imperatives,” says Arie de Ridder, Head of Claims for Hollard Insure, Hollard’s short-term insurance division.
“This product will ultimately benefit our customers and brokers through the delivery of exceptional service standards. We remain committed to driving efficiencies in all Hollard Insure business units, regions and broker partners.”
“Our joint teams worked closely to examine and calibrate all aspects of the solution, to ensure Hollard can provide an efficient service to both customers and body repair shops,” said David Morris, Head of New Markets at Bdeo.
“We are delighted to formally expand the global footprint of Bdeo to South Africa,” said Julio Pernia, CEO of Bdeo.
“This confirms once again that Bdeo Visual Intelligence is a truly global solution that can be applied to local market specialities, enabling insurers to make great leaps in efficiency.”
Bdeo is an Artificial Intelligence solutions company with offices in the UK, Spain, France, Germany, and Mexico and customers in more than 20 countries worldwide.
The company’s mission is to transform the motor and home insurance industry through its Visual Intelligence solutions, changing the way policyholders interact with companies.
Bdeo offers technology that assists in the digitalization and automation of the underwriting and claims assessment processes.
With this value proposition, Bdeo is revolutionizing the underwriting and claims assessment processes by minimizing friction for all stakeholders, increasing policyholder satisfaction, and reducing operational costs for insurance companies.
Established in 1980, the Hollard Insurance Group (“Hollard”) provides Non-Life and Life insurance as well as investment products to a diverse customer base including individual consumers, commercial entities, and corporate clients.
It ranks among a growing number of companies advocating an inclusive growth model, measuring its social dividends as well as its contribution to shareholders. Hollard’s organizational purpose is to enable more people to create and secure a better future.
Today, with almost 4,000 passionate Hollard staff in Africa and Asia, more than four million policyholders and assets close to R50 billion, Hollard is South Africa’s largest independent and privately-owned insurance group and has become an Afroglobal insurance brand, operating in eight countries across Africa and Asia.
Since its inception, a partnership has been at the heart of its business model, with the group today boasting over 100 ventures across the insurance value chain.
Each one demonstrates the Hollard belief that there is always a better way and the idea of “win-win-win”, whereby Hollard, the partner and the consumer all win through this spirit of collaboration and co-creation.
The Hollard Insurance Company has offices in eight countries around the world and represented in another 21 countries, through partnerships.
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